Paola Ortiz

She’s a Dentist from Universidad de Antioquia, specialist in Social Security Management CES, specialist in Health Audit CES, Master in Public Health Universidad de Antioquia, Master in Quality of care and patient safety from Universidad Miguel Hernández, Spain. Master in Clinical Risk Management, Universidad Rey Juan Carlos. Yellow, green, black belt in Lean-Six Sigma methodologies from Universidad Eafit. She´s an expert in continuous improvement, Institute for Healthcare Improvement IHI.

She has worked as an external teacher of Icontec in accreditation and patient safety programs and as a University teacher in Health Audit and Quality Master's programs at the Universidad Autónoma de Manizales. Diana is a national and international Speaker. She is an expert consultant on quality issues with a view to excellence. She has large experience on the implementation and evaluation of quality assurance systems. Also, she’s a certified Evaluator at the National Hospital Insurance Award – ACHC. She is currently the Quality Director of the Colombian Association of Hospitals and Clinics.